Privacy Policy

Effective Date:

03.11.2025

Company:

DHI Design Hub International

Registered Office:

Drievriendenstraat 4b, 3014 JR Rotterdam, The Netherlands

Email:

info@dhi-architecture.com

Phone:

+31 6 21 10 02 09

1. Introduction

DHI Design Hub International (“DHI Architecture,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you:

Visit our website,
Contact us by email, phone, or other means,
Engage our architectural, engineering, or real estate consultancy services, or
Interact with us as a business partner, client, or supplier.

We process personal data strictly in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Dutch Implementation Act (UAVG), and applicable international data protection laws.

2. Definitions

For the purposes of this Policy:

Personal Data: Any information relating to an identified or identifiable natural person.
Processing: Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
Controller: DHI Design Hub International, which determines the purposes and means of processing.
Data Subject: Any individual whose personal data we process.

3. Categories of Personal Data Collected

3.1 Data Provided by You

We may collect the following information directly from you:

Identity Information: Full name, job title, company name.
Contact Information: Address, phone number, email address.
Professional Information: Project-related documents, contracts, drawings, proposals.
Financial Information: Bank details, invoices, and payment data (only where necessary).

3.2 Data Collected Automatically

When visiting our website, we may automatically collect:

IP address and device identifiers,
Browser type and version,
Time zone, operating system, and platform,
Information about your website interaction, pages visited, and referral sources.

3.3 Data from Third Parties

We may receive limited personal information from:

Public sources (e.g., Chamber of Commerce, LinkedIn),
Business partners or subcontractors involved in joint projects.

4. Purpose and Legal Basis for Processing

Purpose

Legal Basis

Description

Service Delivery

Contractual necessity

To perform our professional duties, prepare proposals, and manage contracts.

Communication

Legitimate interest / Consent

To respond to inquiries, schedule meetings, or provide project updates.

Accounting & Compliance

Legal obligation

To comply with tax, accounting, and regulatory requirements.

Marketing & Relationship Management

Consent / Legitimate interest

To send newsletters, invitations, and updates (only with your consent).

Website Analytics

Legitimate interest

To improve functionality, security, and user experience.

5. Data Retention

We retain your personal data for the minimum period necessary to achieve the purposes outlined above, and as required by law.

Typical retention periods are:

Contractual and project data: 7 years (in line with Dutch tax and professional standards).
Marketing data: Until you withdraw consent.
Job applications: Up to 12 months after the selection process ends.

6. Data Sharing and Transfers

We may share data only with trusted third parties who assist in our operations, including:

Professional advisors (lawyers, accountants, auditors),
IT and hosting service providers,
Subconsultants and partners under contractual confidentiality,
Public authorities when legally required.

Where data is transferred outside the European Economic Area (EEA), we ensure adequate protection through Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by the European Commission.

7. Data Security

We apply a combination of technical, organizational, and administrative safeguards, including:

Encrypted communications (SSL/TLS),
Restricted internal access to personal data,
Secure document management systems,
Regular cybersecurity audits and staff confidentiality agreements.

Despite our efforts, no system is entirely secure; however, we maintain industry-standard protection levels.

8. Your Rights Under GDPR

You have the following rights:

Right of Access: To request copies of your personal data.
Right of Rectification: To correct inaccuracies.
Right to Erasure: To request deletion when data is no longer needed.
Right to Restriction: To limit processing in certain cases.
Right to Data Portability: To obtain your data in a structured, machine-readable format.
Right to Object: To object to processing for legitimate interests or direct marketing.
Right to Withdraw Consent: At any time, without affecting prior lawful processing.

To exercise any right, contact info@dhi-architecture.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

9. Cookies and Tracking Technologies

Our website uses cookies to improve usability, remember preferences, and analyze traffic. By continuing to use our website, you consent to our use of cookies in accordance with our Cookie Policy. You may adjust cookie settings in your browser.

10. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time. Any modifications will be posted on our website with a new effective date. Continued use of our services after updates constitutes acceptance.

11. Contact Us

If you have questions or concerns regarding privacy or data protection, please contact:

📧 info@dhi-architecture.com

📞 +31 6 21 10 02 09

📍 Drievriendenstraat 4b, 3014 JR Rotterdam, The Netherlands